In the modern office, we're surrounded by an abundance of technology, and there is no bigger gripe than when the technology doesn't work together. Imagine attempting to join a meeting on a busy schedule when suddenly one device isn't working with another device, even though it worked correctly with a different device last week. There’s nothing more annoying; however, the answer is inherently simple. Interoperability. This fancy word has begun to float around the world of Unified Communication (check out our dictionary to understand that one!) more and more. Interoperability is defined as the "ability of computer systems or software to exchange and make use of information."
A lack of interoperability is a major issue for any business trying to move forward in this technological era. A noticeable issue that wastes one of your most critical resources... read the whole article here.
Unified Communications & Collaboration, when used effectively, can assist your company with achieving your strategic business goals. Effective use requires successful adoption, without it you’re left with wasted time, money and technology.
That’s why an effective Adoption Program gives end users the opportunity to become “Comfortable, Competent and Confident” when using visual communications. With early engagement, an Adoption program naturally creates and promotes a visual collaboration environment throughout your organization, enabling and empowering end users upon deployment.
You’ve probably heard the names Skype, Google Hangouts, and Facetime. At some point you maybe even used their software for video communication. Making calls are pretty simple, they seem intuitive, and several offer high definition video and sound that can be seen on most devices, from laptops to cell phones. When it comes to video communication for business – that’s where the benefits end. Who do you call when the video stops working, freezes, or is not compatible with your device? How many people are you trying to conference in on the call and what technical knowledge do you need?... read full article.