Video Conferencing & Unified Communications - Legal

Video Conferencing & Unified Communications for Legal Services

Legal & Justice

Video Conferencing and Unified Collaboration is the next step in communicaiton. With technology continuously progressing, driven by impressive improvements in the three P’s - price, performance and... plumbing.

Indeed, while the average selling prices for group video conferencing systems have fallen, important features have become standard fare, including support for full motion 1080p video and rich, wideband audio. Meanwhile, recent social and cultural changes have made video a normal mode of communications for consumers and both private and enterprise.

 

How does this apply to me?

The legal profession is challenged to offer cost-effective services, increase client satisfaction and revenue, while cutting costs.  Immediate and precise communications can be delivered in the form of video conferencing to address many operational needs. Video conferencing provides access to experts, assistance with inter-office communications, facilitation of continuing education, expedited recruiting and the ability to conduct client conferences, depositions and testimonies.

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Terms commonly used in Legal Conferencing:

Videoconferencing Definition:

Video Conferencing provides solutions for ab everyday collaboration need. Communicate face to face via cloud video and legacy video systems on Mobile (cellular) phones, tablets, laptops, desktops, web browsers (Web Real-Time Communication WebRTC), Boardrooms and video-enabled huddle rooms. 

 

Security:

provides solutions for ab everyday collaboration need. Communicate face to face via cloud video and legacy video systems on Mobile (cellular) phones, tablets, laptops, desktops, web browsers (Web Real-Time Communication WebRTC), Boardrooms and video-enabled huddle rooms.  

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Improving Communications

Video depositions, which are recorded and used as evidence in trials, can be difficult to schedule when witnesses are located out of state. With video conferencing, interviews and testimonies can be taken and recorded “in person” from anywhere for future playback.

 

Problem solvers who're looking for Improved Collaboration

With an emphasis on productivity and billable hours, attorneys simply cannot spend unnecessary time to attend out-of-office meetings, business reviews or training. Video conferencing allows attorneys to meet, prepare documents together, conduct training on new procedures and participate in briefings from the convenience of their own offices.

 

Training & Certifications

Video conferencing and streaming are ideal for legal organizations to conduct training sessions. Training can take place LIVE with a trainer or on-demand from a recorded session to review at a later date. These powerful approaches allow participants to take part on their own time. In addition, trainers can be assured the training is completed.

 

HR

Video is an ideal tool for recruiting. The screening process can be performed over video so that only the most qualified candidates are brought in. Also, training can be delivered efficiently and cost effectively to remote employees and offices.

 

State & Local Courts

Courts use video conferencing as a cost-effective and safer method for communicating with defendants. Remote video depositions expedite the process and are most helpful in civil cases. In addition, video calls can be recorded and archived so that they can be played back when needed.


"Courts use video conferencing as a cost-effective and safer method for communicating with defendants."

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Accelerate Your Legal Practice's Efficiency with Visual Communication

Lawyer’s and legal practices alike are unique in the way they deliver communication – internally, with clients, in courtrooms, with government officials or various other parties. Communicating is not only sensitive in how it is handled, but it is also sensitive in how it is delivered. How do you decide the intent? Who is the audience you are speaking with or to? How do you conduct a powerful performance and use rhetoric?

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Video Conferencing as a Service (VCaaS)


 

A global, always-available virtual meeting space used for collaboration with customers, colleagues, partners, suppliers, and more. Connect all devices: room systems, mobile systems, desktop soft-clients, browsers, or phone systems. Our vast service is available through various technology options as well: Acano, Polycom, Cisco, Pexip, Vidyo. The end result is a versatile collaboration solution best suited to meet your specific needs.
 
Public-cloud, internet service equipped with personal or team meeting spaces that are accessible from any video-enabled device. The service is backed by our global VNOC and supported 24/7/365.
 
 
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 Video Conferencing for Legal Professions

  • Easily and securely collaborate – your team of attorneys can meet and collaborate on documents, presentations, training or participate in executive briefings from your own office. The return on implementing a video solution is saved time, travel costs, and the ability to replay a meeting or call if you choose to record it from your secured web account. Lawyer-client-confidentiality is a concept synonymous with the legal industry. The number one enemy of confidentiality is a security breach, so needless to say, lawyers and legal professionals must ensure that they are communicating with clients, paralegals, experts, witnesses and other courtroom personnel within the highly secured spaces that UC&C can provide.
  • Extend communications – not only can you use a video conferencing solution for various meetings, you can also use it for interviews, testimonies, and training across departments at your practice.
  • Interoperability – video conferencing has come a long way with the ability to meet, record and share content. Many platforms now allow you to invite anyone to a meeting through a link, so everyone has the same user experience no matter what video platform they use (Skype, Lync, Acano, etc.). Plus, you can use any device ranging from a tablet to a desktop, further extending the ability to easily meet no matter where you are.
  • Managed service – a real concern for many businesses, no matter which industry, is how to manage the video conferencing technology. An independent managed service provider will be able to easily listen to your needs and implement a solution that will work best for you and your budget. Pinnaca is a certified partner with multiple industry respected vendors, from Cisco to Pexip. Our diverse portfolio includes helpdesk services, user adoption training and even managed video bridging – all you have to do is show up to the meeting and we’ll handle the rest.

 

 

"The number one enemy of confidentiality is a security breach, so needless to say, lawyers and legal professionals must ensure that they are communicating with clients, paralegals, experts, witnesses and other courtroom personnel within the highly secured spaces that UC&C can provide." 

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Current Applications

Solutions vary, but all follow the principle of higher value interactions equaling a better experience for legal & governmental organizations and interaction with citizens/public. Here are solutions currently deployed by legal & governmental organizations today:

  • Video technology deployed by law enforcement to communicate on-scene with the public while reporting back to dispatch
  • Video training for emergency personnel across counties in various states
  • Video communication for depositions where legal professionals can communicate with inmates, experts or judicial employees
  • Video collaboration for attorneys to meet, prepare documents, participate in briefings and training on new procedures

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 Benefits of video

  • Efficiency
    Courts & Corrections facilities can use video to lower costs of transporting specialists, consultants, contributors and witnesses by conducting interviews via video. When legal advice, documentation is needed Video can help speed up the process improving efficiency and collaboration.


  • Training
    Video conferencing can be used to provide quick, cost effective and efficient training for government departments. Specialist can host and record training sessions that multiple people can attend from any location.


  • Easier Communication
    Increasing face-to-face interaction between geographically dispersed partners. Ideal for large law firms or different government departments. 


  • Saftey
    Fully hosted and managed Video Conferencing services offer users a secure private network meeting spaces that meet ISO27001 regulations.

  • Preparing witnesses
    Preparing witnesses for depositions, trials & reviewing findings after depositions can be done directly at any time, meaning it's easier to schedule meetings all can attend.
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Security for your unified communications

Lawyer-client-confidentiality is a concept synonymous with the legal industry. The number one enemy of confidentiality is a security breach, so needless to say, lawyers and legal professionals must ensure that they are communicating with clients, paralegals, experts, witnesses and other courtroom personnel within the highly secured spaces that UC&C can provide.

Read the full article here.


 

What is UC&C interoperability?

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In the modern office, we're surrounded by an abundance of technology, and there is no bigger gripe than when the technology doesn't work together. Imagine attempting to join a meeting on a busy schedule when suddenly one device isn't working with another device, even though it worked correctly with a different device last week. There’s nothing more annoying; however, the answer is inherently simple. Interoperability. This fancy word has begun to float around the world of Unified Communication(check out our dictionary to understand that one!) more and more. Interoperability is defined as the "ability of computer systems or software to exchange and make use of information."

 Read the full article here.

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Pinnaca Global Managed Services


 

 

An end-to-end managed service that enables organizations to enjoy the full benefits of their video communications technology, with increased reliability, flexibility and cost savings. Our service provides a consistent and high-quality user experience utilizing Pinnaca’s public and private cloud video infrastructure, or if you already own video infrastructure, we can manage it for you.
 
The services revolve around delivery, of the user experience. This involves world-class customer-facing services as well as disciplined behind-the-scenes monitoring and management to ensure all elements in the video conferencing eco-system are able to perform optimally.
 
 
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UC&C Strategy:

Choosing your next UC&C platform can be overwhelming! Cisco, Avaya, Microsoft, Polycom, etc.? We measure your requirements against each platform’s capabilities, creating a score card and systematic recommendation.

 

Video Program Assessment:

Do you already have a Video platform deployed within your organization but usage and adoption of the technology is low? We define use cases and map expectations against the customer’s current technology providing industry best practice recommendations and appropriate recommended change to deliver a successful video collaboration program.

 

Network Assessment:

Is your network infested? We access networks to consume the requisite bandwidth, eliminating traffic and errors that guzzle resources, jeopardize security, and erode your corporate profits. Further, we assist in identifying proper admission control and end-to-end QoS targets making it easier for administrators to maintain control.

 

Cyber Security:

What’s the chances your organization will be hacked? Have you planned for the worst and prepared reasonable countermeasures? With 15 billion devices connected to the IoT and growing, security has never been more critical. Let our security professionals help you meet your compliance regulations.

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Introduction

Introduction to Video Conferencing in the Legal Sector

The Needs

The Needs

Benefits

The Benefits

The Proof

Delivering Exceptional Service

Analytics

The Facts! - The views from Industry Experts ComXO

Pinnaca

About Pinnaca & the Solutions we provide

Pinnaca, a leading provider of managed video conferencing, telepresence and visual collaboration services, have produced the following eBook, titled “How Legal Professionals are Using Video to Maximise Profits” outlining the many benefits of video conferencing and virtual collaboration tools available to legal firms based in the United Kingdom.

 

 

 

Read the ebook
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